At Cyber Seven, we prioritize your satisfaction. If you are not completely satisfied with your purchase, we have made the return process simple and free of charge. Our policy ensures a hassle-free experience for you.
14-Day Return Policy
- Eligibility: You have 14 days from the date of delivery to return your item(s).
- Condition: Items must be returned in their original condition, unused, and in their original packaging.
- Process: Returns can be made by mail to our shop address. Simply contact our customer service team at Support@cyberseven.online to initiate the return. We will provide you with a prepaid shipping label, and you can drop off your return package at any postal service location.
- Fees: All returns are free of charge. There are no restocking fees or return shipping costs.
How to Return Your Item
- Contact Us: Email us at Support@cyberseven.online with your order number and the reason for the return.
- Prepare Your Package: Pack the item securely in its original packaging. Include all paperwork, parts, and accessories.
- Mail Your Return: Attach the prepaid return label provided by us to your package and drop it off at any postal service location.
Refund Process
- Once we receive your returned item, we will inspect it to ensure it meets the return eligibility criteria.
- After inspection, your refund will be processed within 7-14 business days. The refund will be issued to the original payment method used at the time of purchase.
Exceptions
- We do not accept returns on personalized or custom items, or items marked as final sale.
- If your item arrives damaged or defective, please contact us immediately at Support@cyberseven.online, and we will arrange a replacement or refund.
Return Policy for Shopping Ads and Free Listings
We comply with the return policy guidelines set by Google Merchant Center for Shopping ads and free listings, ensuring a consistent and transparent return experience for all our customers.